Department Navigation
Links
Department Contacts
Contacts
Our mission is to provide superior customer service, offering guidance on student record acquisitions procedures, facilitating governance and policy compliance, while managing all record formats and creating strategic plans for future record storage.
The Office of Records Management will:
- Consistently execute best practices that protect the integrity and confidentiality of student data.
- Fulfill student alumni requests for transcript or immunization records or an enrollment history when possible.
For general questions and assistance, please email aisdrecordsmgt@aisd.net.
Frequently Asked Questions
The terms Academic Achievement Record (AAR) and Transcript can be used interchangeably.
OFFICIAL:
The words Official Copy imply that the AAR is transmitted directly from the school to an authorized requesting institution without the possibility of alteration. A school district representative may also print or type his or her name and title and sign and date the AAR.
A transcript copy should be marked or stamped Official Copy only at the time of its authorized release from the school district directly to another institution or student-approved entity (i.e Military, employer, scholarship committee).
UNOFFICIAL:
A copy of the AAR provided to the student or parent/guardian, shall not be marked or stamped “Official” in any form.
The student or parent/guardian will be provided an “Unofficial Copy”, with the allowable district representative signature, and date. A school must not alter the original AAR in any way when providing a copy to a student or parent/guardian.
Any stamp or mark is never put on the original file document, and must not be placed on the copy provided directly to the student or parent/guardian.
(TEC §26.004)
Diplomas are handled through the High School registrar – NOT Records Management.
You will need to call the Registrar of your former High School. You must ask for the Registrar.
- Arlington College & Career High School – 682-867-9600
- Arlington College High School – 817-515-3550
- Arlington High School – 682-867-8100
- Bowie High School – 682-867-4400
- Juan Sequin High School – 682-867-6700
- Lamar High School – 682-867-8300
- Martin High School – 682-867-8600
- Sam Houston High School – 682-867-8200
- Venture High School – 682-867-6400
Follow the Transcripts and Immunization Records Requests link above and look on the left side of the page for the FORMER STUDENTS link.
Look for this icon: 
Note: There is a fee for this service.
Follow the Transcripts and Immunization Records Requests link above and look on the left side of the page for the CURRENT STUDENTS link.
Look for this icon: 
Current students are eligible to receive up to 10 free documents through ScribOrder over their AISD career. If the 10 are exceeded, it is $2 per copy. Students who leave before the end of the school year are considered “current” until the last Friday in July of their exit year.
Follow the Education Verification link above and look on the left side of the page for the BACKGROUND SCREENING AGENCY link.
Look for this icon: 
Any out-of-state district, or non-TEA educational entity shall use the Scribbles K-12 Transfer service to request a former Arlington ISD student’s records.
- The requestor will create an account and must wait to be verified before requesting records.
- Once vetted, requestor may log in and search for the Arlington ISD school (Texas > Arlington > AISD school name) and begin request.
- Records will NOT be sent by any other means (email, fax or over the phone). Mailing via U.S.P.S. is the only alternative.
Please email the Records Management department – aisdrecordsmgt@aisd.net for instructions on how to proceed.
An unexpired valid government ID is required.
Please use this Mail-In Form to fill out your request, save it and email to: aisdrecordsmgt@aisd.net
Verification of Enrollment forms are processed by the student's home campus. For more information, visit our VOE page.
The Texas Department of Public Safety link for current students: Teen Drivers
Parents of Current Students may request this letter from the School Secretary or designee.
Parents of Former Students under the age of 18 may email aisdrecordsmgt@aisd.net for instructions on how to proceed.
Required: An unexpired valid government ID
An apostille is an additional form of authentication issued to documents for use in countries which participate in the 1961 Hague Convention Abolishing the Requirement of Legalization of Foreign Public Documents. Typically, an Arlington ISD Notary Public certifies the authentication of school documents for students seeking to attend post-secondary institutions outside of the United States.
We cannot authenticate any document that was not produced within Arlington ISD.
If you are a current student – the School Secretary is capable of using a standard business affidavit to notarize the document(s).
- Documents AISD will authenticate
- Arlington ISD Transcript
- Arlington ISD Report card
- Arlington ISD Diploma
If you are a former student – email aisdrecordsmgt@aisd.net for instructions on how to proceed. An unexpired valid government ID is required.
Former Arlington ISD employees may request their Service Records from HR Customer Service
There is a link to the Service Record Request Form under RESOURCES
ALL subpoenas are to be directed to our Legal Offices.
Email: Legaloffice@aisd.net
OR
Legal Office
690 E. Lamar Blvd.
Arlington, TX 76011
For more information please visit their web page: Legal Office
AISD Records Management is only responsible for permanent retention of the following documents:
- Transcripts for any student who earns High School Credit.
- Immunization records (as provided by parent or guardian).
- Nationally normed and/or State mandated test scores.
- Home Language Survey.
All other cumulative folder records will be retained for the minimum State mandated retention period per TSLAC regulation 22 TAC 165.1(b): Date of withdrawal + 7 years, or until the student’s 21st birthday, whichever is later.
If you are a current student – please request from the campus.
If you are a former student, please contact the Special Education Services department at: (682) 867-7290 or (682) 867-7292.
All Special Education records are retained for the minimum State mandated retention period per TSLAC regulation 13 TAC §7.125(a)(6)
Required: An unexpired, valid government ID of the requestor
If you are a current student – please request from the campus.
If you are a former student, please contact the Section 504 Department at 698-867-7465.
All Special Education records are retained for the minimum State mandated retention period per TSLAC regulation 13 TAC §7.125(a)(6)
Required: An unexpired, valid government ID of the requestor
Report cards are issued to all current students, by their school each 6 week grading period.
For Current students:
- If the report card is lost or misplaced, parents or guardians can access their student(s) grades using their (Parent) PSS account.
- Only HS and Jr. High Final report cards are mailed to the home address provided by the registering parent or guardian. Final report cards are not forwarded.
For Former students: (Withdrawn more than one school year)
- Please use aisdrecordsmgt@aisd.net for further instructions on how to proceed.
- Required: An unexpired, valid government ID of the requestor
Public Information requests can be made using the following link: Texas Public Information Request form
You can fax the request to: (682) 867-4696 / Or email piarequest@aisd.net
General Education Development (GED) or Texas Certificate of High School Equivalency (TxCHSE) certificates can be searched for at this link: TxCHSE
If you have questions about pursuing a Certificate of High School Equivalency, please visit the TEA site for Certificate and Transcript Search Information
Certificate of Coursework Completion – Board Policy (Local FMH)
A student who completes all graduation requirements except for required end-of-course assessment instruments may be issued a certificate of coursework completion. A district may allow a student who receives a certificate of coursework completion to participate in a graduation ceremony with students receiving high school diplomas [see EI(LOCAL)]. 19 TAC 74.5(n); Education Code 28.025(d)
A student will be awarded a Certificate of Completion, but not a Diploma or graduation date, if any of the mandatory State EOC exams are not passed.
Texas Success Initiative Assessment (TSIA) - The TSI Assessment (TSIA) is the result of the Texas Success Initiative (TSI) mandated by the Texas State Legislature. The assessment is designed to guide Texas public institutions of higher education in helping them determine whether students are ready for entry-level college coursework in the areas of English Language Arts Reading (ELAR) and mathematics. Students are exempt from this assessment if they meet college readiness benchmarks on the SAT, ACT, STAAR English III or Algebra II EOCs, or successfully complete the high school College Preparatory Course.
Please use the TSIA link, to find out more about the program, list of exemptions for TSIA and minimum scores information: TSIA
How to find or share my TSIA score: – How to use accuplacer.org
Texas College Bridge is an optional resource that provides free online college preparatory courses in English and math for High School Juniors and Seniors. The Texas College Bridge helps students get college ready and set up for post-secondary success.
- As of October 2024, all High School students have access to a GreenLight locker account and can add their Texas Bridge Certificates to it.
- Texas College Bridge students – visit TxCoBr or AISD’s Advanced Academic page for more information.
- How to get your Certificate of Completion: EdReady
Records Management is responsible for carrying out the policies (CPC) and procedures established by a district for the efficient and economical management of records and in carrying out the requirements of Local Government Code Title 6, Subtitle C and following the adopted TSLAC retention schedules: Local Schedule GR—Records Common to All Governments, Local Schedule EL—Records of Elections and Voter Registration, Local Schedule TX—Records of Property Taxation, and Local Schedule SD—Records for Public School Districts. These schedules establish mandatory minimum retention periods for the records listed. 13 TAC 7.125
