Technology Resources

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    ANNOUNCEMENTS

    Student Passwords

    Pre-K - Grade 2

    Students in grades PK-2 will use their default password to login.
     
    Steps:
    1. You may need to have an adult help you with signing into RapidID
    2. On a school district iPad, open the Rapid Identity app.
    3. On a personal iPad, go to password.aisd.net
    4. Type your username
      1. First five letters of your last name plus the student lunch number
      2. Example: A student with the last name of Thompson with the lunch number 123456 will have the username thomp123456
    5. Tap the Go button
    6. Type your password
      1. Aisd plus 2-digit birth month, 2-digit birth date, 4-digit birth year
      2. Example: A student with a birthday of May 2, 2013 will have the password Aisd05022012
    7. Tap the Go button again

    Grade 3 - 12

    Students in grades 3-12 will likely have to change their passwords from the default and setup security questions during their first login.
     
    Steps:
    1. You may need to have an adult help you with signing into RapidID
    2. On a school district Chromebook, you will always need to sign in to your AISD account
    3. Once powered on, the Chromebook should present you with the login screen for RapidID (if it does not, click the Add Person button on the shelf "taskbar"
    4. Type your username
      1. First five letters of your last name plus the student lunch number
      2. Example: A student with the last name of Thompson with the lunch number 123456 will have the username thomp123456
    5. Click the Go button
    6. Type your password
      1. Aisd plus 2-digit birth month, 2-digit birth date, 4-digit birth year
      2. Example: A student with a birthday of May 2, 2013 will have the password Aisd05022012
    7. Click the Go button again
    8. If you are prompted to change your password, follow the prompts and use the Password Tips.

    Password Tips

    Requirements

    1. Your password must be at least 8-15 characters long.
    2. It must contain at least one UPPERCASE letter, one lowercase letter, one number character.
    3. It must not contain spaces or any part of your name or username.
    4. It cannot be the same as your previous password.

    Tips

    1. Remember to include zeros for the month and day of the student's birthdate if they are single digits. (e.g. 01 for January)
    2. Remember that the default password has just a capital A. The isd is lowercase

    Security Question tips

    1. You MUST set up your security questions the first time. If you exit without doing so, the password will not reset.
    2. You MUST answer all five questions. Choose answers that will not change over time. Upper case and lower case does not matter in your answers.
    3. It can take a few minutes after resetting for the new password to sync to all apps.
    4. Check out this Step by Step Student Password Guide for more assistance.

    Password Help

    It can take a few minutes after resetting your password for it to sync across all applications. If you cannot log into RapidIdentity after resetting the password or have trouble with the reset process, please use one of the following options:

    1. Enter a ticket for help using this link: Rapid ID Form - Student Service Portal (service-now.com)
    2. Call the AISD Service Desk at 682-867-7394, Monday - Friday, 7 a.m. - 4:30 p.m. (se habla español)

    Logging into your AISD Chromebook

    It is very important that you are logging on to your AISD Chromebook with your AISD credentials rather than using guest mode.

    Some advantages of logging on with your AISD credentials are:

    • You are automatically logged on to Google Docs, Mail, and YouTube.
    • All of the applications assigned to you are available with your account.
    • Certain services and applications may not work in Guest Mode.

    TECHNOLOGY SUPPORT

    Student Tech Help Portal

    The district has a Student Tech Help Portal to assist with issues related to devices distributed by the Arlington ISD. Log into the portal for help documents and application instructions. You can also create a ticket with the Help Desk and a member of our technology team will contact you.

    RETURN A STUDENT DEVICE

    Please use the Student Help Form to return your student's device.

    After filling in your information please select "Yes" for a District Device and fill in the PIN# from the device you are returning.

    From the drop down on the next screen select “I would like to return my device”.

    When you confirm and submit the form a ticket will be created and assigned to the campuses technology contact.

    Please ensure you supply an email address and contact phone number in the request form and a staff member from your student’s campus will then be in contact with you to finalize the device return process.

    RETURN A DEVICE

    Student Passwords

    Student Password Default

    The username for students is the first five letters of the student's last name in TEAMS + their student ID.

    Example:

    Name

    Student ID

    Username

    Sandra Ramirez

    123456

    ramir123456

    The default password structure will be Aisd + the student's birthdate using the format AisdMMDDYYYY.

    Example:

    Birthdate

    Initial Password

    January 5, 2008

    Aisd01052008

    • Students in grades 3-12 will be prompted to change their password upon initial login to Rapid ID
    • Challenge questions are enabled for students in grades 3-12 and are required to be set up by the student before they can get to their Rapid ID dashboards

    Student Password Reset

    Students have the ability to reset their passwords in the RapidIdentity application. Use the "Need Help" link above the login area.

    If you are unable to reset your password through this method, we have set up a process to further assist students with this. Please send an email to your campus contacts below with the title 'Student Password Reset Request'.

    Please include your student's name, campus name, student ID and username (if possible) in the body of your email.

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    Frequently Asked Questions

    Grade(s)

    Required

    Pk-2

    No

    3-12

    Yes

     

    Grade(s)

    Required

    Pk-2

    No

    3-12

    Yes

    If your student has an AISD issued laptop then in order to log onto this device they must have logged on when on the AISD network. This creates a local profile for them so the device recognizes them when they access it.

    With student passwords being reset this can cause the device to require their old password to access it, and then their new password to access Rapid ID, AISD applications and resources that require them to log in when working from home.

    Your student then has 2 choices:

    • They can return to a campus to connect to the WiFi (can be close to the building) and then log into the device using their NEW password. The laptop will then sync and store it in their profile.
    • They can continue at home to use their old password to log onto the device, and then their new one to log into Rapid ID and applications they need.

    INSTRUCTIONAL SUPPORT

    Seesaw

    Seesaw is Arlington ISD’s adopted learning management system for Pre-K, Kindergarten, 1st Grade, and 2nd Grade. It allows students to engage in interactive activities to “show what they know” through the use of photos, videos, drawings, shapes, and text.

    Seesaw works on desktop and laptop computers and Chromebooks using a web browser, and on tablets and smartphones using the Seesaw Class app.

    Important Note for Mobile Users:

    Settings at the district-level require that students log in to Seesaw through RapidIdentity in a web browser and not through the Seesaw Class mobile app.

    If students are using a personal device (not a district issued iPad), they will need to download the Seesaw Class app before logging in to Rapid ID. The app needs to be installed on the iPad in order for Seesaw to run correctly; once a student clicks on Seesaw through Rapid ID, Seesaw will open and the students may select their class. 

    At the end of the day, students need to sign out of Seesaw by clicking on their name in the left hand corner, clicking the gear, and selecting Sign Out. Students also need to click on Logout in Rapid ID. This will allow everything to open correctly the following day. (Please note: not following these steps may result in students not being able to access their class and/or activities.)

    Canvas

    Canvas is Arlington ISD’s adopted learning management system for Grades 3-12. It will be used to allow students’ access to a variety of instructional resources and activities. 

    Canvas works in multiple internet browsers on desktop and laptop computers, Chromebooks, and on tablets and smartphones.

    There are also two mobile apps to support virtual learning: Canvas Student and Canvas Parent.

    How do parents/guardians access Canvas?

    Canvas allows parents of enrolled AISD students to create an observer account.

    Canvas Parent Help Videos (en Espanol)

    Language Translation Support

    Arlington ISD wants to assist you in supporting your student's learning in every way possible. This includes providing materials and information to the public in multiple languages. While we currently provide most information in English and Spanish, we understand that there are many languages spoken in the households of AISD. 

    For languages not directly provided by AISD and for the translation of website content, we recommend the use of services like Google Translate. This service will translate text and documents (Word, Adobe PDF) into many different languages. We also recommend Google Translate's Chrome browser extension as a way to translate websites like Seesaw and Canvas, our learning management systems, as well as many other digital resources used by AISD.