Current AISD employees can log into Employee Service Center using the TEAMS login.
If you do not remember your password, you can reset it by going to https://aisd.us001-rapididentity.com and answering your security questions.
In order to increase security, two-factor authentication has been enabled for Employee Service Center. You will need to enter a 4-digit code that will be sent to the phone number on file in order to access Employee Service Center.
Current Employees - Please enter a help ticket in ServiceNow if you have any issues.
If you are a former employee, your username will need to be updated. Your TEAMS user id no longer works once you have left employment with AISD. Read all steps below to determine which scenario applies to you as a former employee.
- Scenario 1 - Former Employee and current parent, with Parent Self-Serve account that has been updated since leaving employment with AISD. Use the same user id and password for Employee Service Center that you are currently using to access Parent Self-Serve.
- Scenario 2 - Former Employee who is not currently an AISD parent or does not have an active Parent Self-Serve account. You will need to create a new username and password. We suggest using your personal email account as your username.
- Scenario 3 - Forgotten Username or Password. If you have forgotten either your username OR password, please click Forgot User ID. DO NOT CLICK ON FORGOT PASSWORD.
You will be prompted to enter identification information specific to you in order to associate you with your information stored in TEAMS. Your old username will no longer work once you have left the district. We recommend that you use your home email address if it is less than 32 characters.