TECHNOLOGY SUPPORT
Student Tech Help Portal
The district has a Student Tech Help Portal to assist with issues related to devices distributed by the Arlington ISD. Log into the portal for help documents and application instructions. You can also create a ticket with the Technology Service Desk and a member of our technology team will contact you.
Return a Student Device
Please use the Student Help Form to return your student's device.
After filling in your information please select "Yes" for a District Device and fill in the PIN# from the device you are returning.
From the drop down on the next screen select “I would like to return my device”.
When you confirm and submit the form a ticket will be created and assigned to the campuses technology contact.
Please ensure you supply an email address and contact phone number in the request form and a staff member from your student’s campus will then be in contact with you to finalize the device return process.
INSTRUCTIONAL SUPPORT
Seesaw
Seesaw is Arlington ISD’s adopted learning management system for Pre-K, Kindergarten, 1st Grade, and 2nd Grade. It allows students to engage in interactive activities to “show what they know” through the use of photos, videos, drawings, shapes, and text.
Seesaw works on desktop and laptop computers and Chromebooks using a web browser, and on tablets and smartphones using the Seesaw Class app.
An Important Note for Mobile Users
Settings at the district-level require that students log in to Seesaw through Classlink in a web browser and not through the Seesaw Class mobile app.
If students are using a personal device (not a district issued iPad), they will need to download the Seesaw Class app before logging in to ClassLink. The app needs to be installed on the iPad in order for Seesaw to run correctly; once a student clicks on Seesaw through ClassLink, Seesaw will open and the students may select their class.
At the end of the day, students need to sign out of Seesaw by clicking on their name in the left hand corner, clicking the gear, and selecting Sign Out. Students also need to click on Logout in ClassLink. This will allow everything to open correctly the following day. (Please note: not following these steps may result in students not being able to access their class and/or activities.)
Canvas
Canvas is Arlington ISD’s adopted learning management system for Grades 3-12. It will be used to allow students’ access to a variety of instructional resources and activities.
Canvas works in multiple internet browsers on desktop and laptop computers, Chromebooks, and on tablets and smartphones.
How do parents/guardians access Canvas?
Canvas allows parents of enrolled AISD students to create an observer account.
