Information and Instructional Systems Strategic Plan

Information and Instructional Systems Strategic Plan

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    SUMMARY

    The Information and Instructional Systems department manages the district’s student information system – TEAMS – which is also used by the Human Resources and Finance departments to run district operations. The department supports PEIMS (state reporting) and transfers, identity management and single sign on (RapidID), data warehouse, online registration, and document management system (Scribbles).  The department also includes Records Management, which stores and manages student and employee records, and Image Processing, the district print shop.

    ERP/HRIS/SIS

    Goal 1

    Conduct RFP for ERP and HRIS system.

    Goal 2

    Identify Technology staffing requirements for optimal Business Services and HRIS system integration and support.

    Goal 3

    Complete Frontline reconfiguration to an organizational hierarchical model based on position management.

    Goal 4

    Improve data efficiency, integrity, and collection of data for AISD in the ERP & SIS systems.

    Outcomes:

    • Validate data and have reports easily accessible.
    • Automate processes when possible.

    Outcomes:

    • Email blast about system update.
    • Reduce response time with Help ticket.

    Goal 5

    Provide comprehensive ERP/SIS training and support to all campus and department faculty and staff.

    Outcome:

    • Reduction in repeat users in training courses and improved continuous feedback.

    Outcome:

    • Reduction in the number of tickets for trained issues/subjects.

    PEIMS

    Goal

    Introduce procedural and systemic improvements to ensure quality data is submitted timely to TEA to ensure student data is communicated district wide, funding is maximized, and accountability is based on accurate data.

    Outcomes:

    • Sign in Google Sheets – JIT Monthly meeting.
    • Emails from PEIMS office to affected individuals.
    • Email of Information sharing with Program contacts.
    • Reduced Fatals and Warnings on PEIMS submissions.

    Outcomes:

    • Email of Information sharing with Program contacts.
    • Actual Submission date.

    Outcomes:

    • Training certificates.
    • Email with attached reports.

    Integrations

    Goal 1

    Ensure identity and access management portal is both secure and convenient for end users.

    Outcome:

    • All vendors will be set up with data successfully being shared and no errors/issues are being reported.

    Outcome:

    • Only district purchased/approved applications that prove to be beneficial and highly used based off of analytic reports will be available in the SSO portal (no clutter/no overwhelming amounts of apps to choose from/no apps that are barely ever used will be present).

    Goal 2

    Increase customer satisfaction.

    Outcome:

    • Tickets are being resolved in a more timely manner and my queue has fewer tickets.

    Outcome:

    • All district users feel more productive and at ease.

    Outcome:

    • Users have fewer questions, less frustration, and more knowledge of district products available for use.

    Instructional Materials

    Goal

    Increase efficiency and accounting in order to provide necessary materials to staff and students in a timely manner.

    Outcome:

    • Verify with Library Services that we are accommodating their requests in a timely manner.

    Outcome:

    • Sets all employees on the same schedule as supervisor for increased communication.

    Outcome:

    • Decreases in travel between sites.

    Records Management

    Goal 1

    Develop practices to increase collaboration, record request responsiveness and streamlined workflow processes.

    Outcomes:

    • Monthly reports and statistic analysis demonstrate unduplicated record fulfillment and knowledge base downloads increased.

    • Standardized FAQ responses will ensure clear expectations and quality customer service completions.

    Outcome:

    • Prior year graduate transcripts, immunization and test scores retrievable to satisfy all record requests. 

    Outcome:

    • Centralized warehouse, with records securely stored, and space that allows less redundant interaction with physical files.

    Outcome:

    • Arlington ISD student records are standardized, appropriately maintained and easily accessible to all approved and applicable staff.

    Goal 2

    Ensure Arlington ISD compliance with all Texas State Library and Archive Commission (TSLAC) requirements, retention limits and data silo integrity and retrieval measures.

    Outcome:

    • Any  9 – 12th grader’s required documents are in the archive and retrievable without requiring the source system to be maintained indefinitely by Arlington ISD.

    Outcome:

    • Arlington ISD legacy data silos to be moved to provisioned servers, that ensure data integrity and safety, regardless of original format or database structure.

    Print Shop

    Goal

    Create a culture that will inspire employees to understand the impact of how our work affects students and staff.

    Outcome:

    • Evidence of success would be employees who understand the importance of the service, support and value we provide to help educate students.

    Outcome:

    • Would involve creating a display area when we can easily see the pictures and comments given as a reminder of our contribution to student’s education.

    Outcomes:

    • Measuring this will take time for employees to see impact of what we do.
    • Goal would be to understand we provide a values service, not just printing documents.