Customer Service

Department Contact:

Mark Strand

Director

(682) 867-7290
mstrand@aisd.net

The Human Resources Customer Service group is responsible for new hire orientations and the processing of new hire paperwork. They also provide first level employee support for policy and procedure questions, verification of employment, loan forgiveness forms, certification documents, employee contracts, contractor background checks, and service record requests.  In addition, they process employee exits, resignations, retirements and manage annual staffing and headcount procedures.

For general questions and assistance, please email HRCustomerService@aisd.net.

Stephanie Travioli

Senior Specialist

(682) 867-7212
straviol@aisd.net

Amber Smith

Specialist

(682) 867-4641
asmith28@aisd.net

Michell Dyson

Specialist

(682) 867-7159
mdyson@aisd.net

Diana Martinez-Chairez

Specialist

(682) 867-7210
dmarti10@aisd.net

Ida Solis

Specialist

(682) 867-7259
isolis@aisd.net

Neva Hernandez

Specialist

(682) 867-7528
nhernan5@aisd.net

Mabel Figueroa

Verification of Employment Specialist and Customer Service Clerk

(682) 867-7266
mfiguer2@aisd.net